Contact information

Contact Information

Last Updated: October 27, 2026

Welcome to Yavrixe Customer Support.

We are dedicated to providing clear communication, helpful assistance, and reliable customer service throughout your shopping experience.

Whether you are browsing our products, placing an order, or seeking post-purchase assistance, our customer care team is available to help.

1. Business Information

Business Name: Yavrixe

Website: https://yavrixe.shop

Year Established: 2022

Business Location: Canada

Business Address:

1720 2 Ave SE

Salmon Arm, British Columbia

V1E 1M1

Canada

2. Customer Support Email

support@yavrixe.shop

For customer service inquiries, please contact us using the email address above.

Our team can assist with:

General product information.
Order placement questions.
Order confirmations.
Shipping and tracking inquiries.
Return and refund requests.
Product concerns.
General website assistance.

To help us respond efficiently, please include your order number whenever your inquiry concerns an existing purchase.

3. Telephone Contact

+1 (250) 315-9964

Customers may use this number for general business and order-related inquiries.

If telephone assistance is unavailable when you call, please contact us by email so your inquiry can be reviewed.

4. Mailing Address

Yavrixe

1720 2 Ave SE

Salmon Arm, BC V1E 1M1

Canada

This is our published business contact address.

Please do not send product returns to this address without prior authorization. Approved return instructions and the appropriate return destination will be provided by our customer support team.

5. Customer Service Response Time

We aim to respond to email inquiries within 1–2 business days.

Response times may vary during weekends, public holidays, promotional periods, or unusually high inquiry volumes.

We appreciate your patience and will make reasonable efforts to address each inquiry promptly.

6. Order Support

For questions concerning an existing order, please provide:

Your full name.
Your order number.
Your order email address.
A description of the assistance required.

This information helps us locate your order and provide more accurate support.

7. Shipping Assistance

Yavrixe provides free worldwide standard shipping with an estimated delivery timeframe of 7–10 days.

For shipment-related questions, contact our support team with your order details.

We can help review available shipping information and assist with delivery concerns.

8. Returns and Refunds

We offer free returns for eligible purchases within 30 days of delivery.

To initiate a return or request assistance with a refund, email support@yavrixe.shop.

Please wait for return authorization and shipping instructions before sending any products.

9. Product Assistance

Our support team can help answer questions about our sun protection sleeves, UV protective gloves, cooling arm covers, and related accessories.

For specific product questions, please include the product name or website link when possible.

10. Customer Privacy

We respect the confidentiality of customer communications.

Information shared with our support team is used to respond to inquiries, process requests, and provide customer assistance in accordance with our Privacy Policy and applicable law.

Please do not send passwords, complete payment card numbers, or other unnecessary sensitive information through email.